Encryption Password Recovery

  • If you have entered an incorrect encryption password or you have forgotten your encryption password, you can recover it by clicking on the Forgot Password? link at the bottom.

  • At the Encryption Password Recovery window, click Browse button next to the Key File field to locate and select your key file.

  • Click on the Recover my Encryption Password button. A message will inform you of the successful recovery of your Encryption Password and has been sent to your email account.

  • Open the email with the subject header LockCube Encryption Password. You will see the encryption password in this email. You can now use this recovered encryption password to continue with your login session.